For all AV-related requests, please contact x6911 directly. This line is staffed Monday through Friday, 7:00 AM to 4:00 PM and is the primary contact for audiovisual support. AV support requests do not require ticket creation through the TAC system—simply call x6911 for assistance.

For all other IT-related services, such as problem resolution, new computer equipment, application or web services, network issues, firewall requests, telephone inquiries, or project-related needs, please continue to initiate service requests through the Technology Assistance Center (TAC). Requests can be made by the following methods:

• Call the TAC at x1046
• Email ithelp@nps.edu
• Submit a ticket through the online portal

The TAC remains your centralized resource for all non-AV-related IT support at NPS.

Thank you for your attention to this update. We appreciate your cooperation as we streamline these processes to better serve you.

Request AV related assistance - AV Request Form.

Technology Assistance Center (TAC) Help Desk

All requests for IT-related service - whether for problem resolution, new computer equipment, application or web services, network questions, firewall requests, telephone or project-related needs - begin with the Technology Assistance Center (TAC). The TAC supports the day-to-day operations of NPS by providing a centralized method for reporting problems and requesting assistance. A request for service can be initiated by the following methods: