COVID19 - Dudley Knox Library
updated March 26, 2020
The Library is now closed in response to the Monterey County “shelter in place” order. We will monitor the developing situation but we do not anticipate re-opening until the county order is lifted or changed.
We understand this is a challenging time for everyone and we will work to provide as much support as possible given the many constraints around us. We will constantly evaluate our ability to add more support as the situation and circumstances allow.
We remain available to assist you in a number of ways. See links or contact information below.
- Use our Ask a Librarian service to email or chat with us
- Or contact your specific library liaison directly
- Borrowing – this is unavailable at this time. However, we will do our best to scan pages from print books we own. Please use the “Request Article or Book” option to make your requests
- Return of borrowed materials – all due dates will automatically be renewed. However, you can mail them back or return them through the book drop if you don’t want to keep them.
- Print books or other physical item requests – this service is unavailable at this time
- Journal articles – many libraries are also closed but we will attempt to fill your requests by asking for digital copies
- If you are having trouble accessing our electronic resources please contact us through Ask a Librarian and we will try to troubleshoot
- If you are having VPN or campus network issues, try the resources on the NPS Technology page or please contact the Technology Assistance Center Help Desk directly.
Q1: Is the Dudley Knox Library (DKL) open?
A1: The library is physically closed to users. While the library is not open for 'in person' use, our online research materials and guides are available from our site.
Q2: Is research assistance available?
A2: Yes research assistance is available: Email, text, or chat your questions to Ask a Librarian service.
Contact your library subject Liaison.
See our FAQs list of questions and answers on how to use the library.
See a guide to doing research at the library.
Q3: What library services are available during the building closure?
A3: DKL is still able to provide research assistance virtually. Check back on this page for additional information and periodic updates.
Q4: How do I access materials remotely?
A4: If you log into the VPN you should be automatically validated and able to access DKL resources. For more information, see the Information Technology FAQs. If you have a library account you can also be validated in. If you don't know if you have an account or are having trouble with it, please contact email@example.com.
Q5. What do I do about returning library materials?
A5. All books have been renewed but if necessary they can be returned in the book drop or via the mail, including DKL materials and those received through Interlibrary Loan.
Q6. Will the Library still be offering workshops?
A6. This quarter, we will be experimenting with providing Library and Thesis Quick Start classes as well as Zotero workshops via Zoom. We can also provide virtual research instruction sessions for groups or individuals.
Please visit the Workshops page for dates, details, and for sign ups. Sessions will be recorded and available later. [updated information]
Q7. Can we still borrow physical books?
A7. Currently no, but we will re-evaluate as the "shelter-in-place" order changes. We can scan a small number of chapters or sections upon request. Please use the "Request Article or Book" option to make your requests. [updated information]
Q8. I am graduating now and need to out-process through the Library, how do I do that since the building is closed?
A8. If you have materials to return, you can leave them in the book drop in front of the building. You can email firstname.lastname@example.org for confirmation that we received them.
The County of Monterey Health Department page has information on COVID-19 cases, the Shelter in Place order, and other official statements.
The State of California has released a new COVID-19 information page containing info on how to apply for unemployment, disability, and small business assistance, among other subjects.
The California Department of Health news releases page has information on State mandates and COVID-19 state statistics.
The Centers for Disease Control and Prevention (CDC) summary has information on how to prepare, what to do if you get sick, and how to care for ill persons, along with statistical and other information.