Annual Report 2017
Dudley Knox Library contributes to learning, research and teaching -- anytime, anywhere -- through relevant and evolving collections, tools, services, and spaces designed for NPS patrons of today and tomorrow.
How we do it
We remain focused on improving the user experience and facilitating our patrons' information-seeking needs. We do so through our four strategic goals illustrated in this annual report. FY17 highlights include:
- New search -- "discovery to delivery" interface to DKL's physical and virtual resources also includes tools that improve user (and staff) workflows.
- Students can now reserve study rooms on the fly or up to 2 weeks in advance with enhanced Reserve a Room software.
- Redesigned Library homepage and Special Collections & Archives pages.
- Lots of new eResources (eBooks, eVideos, and eJournals) available 24/7.
- More study and colloborative space opened for students as we continued to shrink our print collections.
- Lots more details plus Facts & Figures throughout this report!
I welcome your feedback! Eleanor S. Uhlinger, University Librarian
Award winning staff
Librarian Greta Marlatt received the Lieutenant Commander David L. Williams Outstanding Instructor Award from NPS's Center for Homeland Defense and Security in recognition of her many contributions to their academic programs. Read more about Marlatt's award
DKL staff were presented with a Team Special Act award for their successful efforts to completely overhaul staff workflows and implement the Library's new discovery and access system.
Facts & Figures
Library Quick Facts
|25.5||Library staff FTE|
|78||Average weekly hours (Sun-Sat); extended hours during finals weeks|
|695,144||Titles in Library catalog|
|32,438||Titles in Restricted catalog|
|589,387||eResources available in Library catalog (books, journals, reports & more)|
|55,158||NPS-authored eResources in NPS Archive: Calhoun|
|1,701||NPS-authored eResources in Restricted Collection|
|12,885||Physical volumes circulated|
|1,491||Physical course reserves circulated|
|4,300||Interlibrary loans borrowed from other libraries for NPS users|
|984||Document delivery from physical collection to NPS users|
|1,082||Daily visits average to the library building|
|1,466||Daily visits average for the website|
|1,642||Daily visits average for NPS Archive: Calhoun|
|606||Daily visits average for our research guides|
|22||Daily visits average for Ask a Librarian|
|807||Daily visits average for our library search*|
|24,052||Hours students used collaborative study rooms (includes 10,900 hours in technology-equipped rooms)|
|1,297||Students taking advantage of extended hours during finals|
|138||Library instruction sessions offered (face-to-face and virtual)|
|2,881||Students receiving library instruction|
|176||Hours of library instruction|
|2,545||Reference questions (from all service points)|
|23||New resident student library web orientation and tours|
|960||Students receiving web orientation and tours|
|260||Student technology help requests|
|356||Staff technology help requests|
*launched Jul 5, 2017
|Other sources (tuition)||1,000,000||1,200,000||1,000,000|
|Additional (End of Year)||$1,149,565||$154,666||$362,574|