Learner-Centered Spaces - Dudley Knox Library

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Learner-Centered Spaces 2017

Learner-Centered Spaces

Learner-Centered Spaces

 

Create Learner-Centered physical and virtual Spaces.

Annual Report 2017

Nested Applications
Learner Spaces - Access Services

Access Services Highlights

  • We are excited to report that a project we started in FY 2010 to remove duplicate and obsolete materials from several library collections was completed in May.
     
  • Final work continues to shift materials in the General and Buckley collections and to open approximately 500 square feet of much-needed student study space.
     
  • Our gate count increased over FY 2016 and we continue to support library users by maintaining consistent open hours and by providing extended hours during finals each quarter.
     
  • Extended hours participation saw a 7% increase over the last fiscal year.
Learner-Centered Spaces - Student Feedback

Student Satisfaction

The NPS President's Student Council (PSC) conducted a survey of current students about various NPS service areas. 

Of those students responding (9% resident and 5% distance learning [DL] students)

  • 57% were very satisfied with the library
  • 3% were dissatisfied. 

Our supervisory team regularly works with the PSC and we continue to address their recommendations. 

NPS conducts annual exit surveys of graduating resident and distance learning students. 

Feedback from respondents (63% resident and 50% DL students) helps us focus on areas for outreach and improvement, especially with regard to our distance learners!

Importance of the library (content, staff, services, and space)

  • Resident 82% very satistifed or satisfied
  • DL 52% very satistifed or satisfied (excludes space)

Satisfaction with the library (content, staff, services, and space)

  • Resident 84% very satisfied or satisfied
  • DL 49% very satisfied or satisfied (excludes space)
Learner Spaces - Exhibits

Outreach & Special Exhibits

We continued to refresh exhibits to support special DoD monthly observances and campus events.

Learner Spaces - Exhibits & Posters
Graduate Learning Center

Graduate Writing Center

Graduate Writing Center logo

The GWC offers individualized, one-to-one coaching to help our students develop the critical thinking, writing, and communication skills necessary for success at NPS and in their future assignments. Additional services include a rich variety of hands-on workshops, tutorials, online resources, and learning tools.

We are proud to note that many recent Outstanding Thesis award winners used our services!

 

GWC By the Numbers

Number Description
40% Students using GWC
5 Average number of appointments per student using GWC
4,715 Annual appointments with GWC coaches
30 Workshops offered per quarter
9 Writing coaches
Learner Spaces - Feedback

User Feedback

 

"NPS empowers an Officer for future challenges."

- International Student, National Security Affairs

"Thank you for your dedication to providing an amazing wealth of knowledge and information to us as students! I can say that [it] has been very helpful in times of stagnation with the thesis or just in a need for knowledge."

- Student, Defense Analysis

 

"Fantastic. You are the best! I really appreciate your efforts. I have to say, one of the really important benefits of staying affiliated with NPS is that you provide me with incredible material that other people do not have easy (or maybe any) access to."

- Faculty, National Security Affairs

"I absolutely LOVE the library.  The group study rooms are great, the writing center is awesome, and the Starbucks is an added bonus!"

- Student, President's Student Council Survey response

Reserve a Room Self-help

Reserve a Room in the Library

Reserve A Room

 

On Feb 1, 2017 we launched our room reservation system for student use.

 

 

Now students, as well as staff, can log in with their NPS credentials and reserve group study rooms, nursing mothers room, and more for themselves.

Facts & Figures 2017

Facts & Figures

Nested Applications
Access Services - Numbers at a Glance

AccessServicesAtAGlance

Learner Spaces - Tours

Library Facility & Web Tours for New Students

All new students receive a library orientation.  We supplement face-to-face tours and information sessions with an informative short video.

 

Students Reached by Orientations and Tours

Access Services - Services

Extended Hours

Staff volunteer to keep the library open an additional 22 hours each quarter during the eight days leading up to and including finals.  Many students take advantage of the additional library study time offered.

ExtendedHours

 

Conference Room Usage

Conference Room Usage

Multiple conference rooms and a classroom are used by staff from the library, Graduate Writing Center, and Faculty Development for workshops, training, presentations, and briefings. 

Monthly meetings of the President's Student Council and specialized users such as American Red Cross First Aid/AED Training (NPS Safety Office) and Staff Development Training (NPS Human Resources Office) make these spaces a well-utilized campus resource.

Room Reservations Attendees
KN138 298 1,766
KN151 190 2,364
KN161* 108 322
KN263 A 185 2,097
KN263 B 132 1,646
KN263 A+B 187 2,099
TOTALS 773 6,551

*Statistics are for a partial FY (Apr-Sep 2017)

Learner Spaces - Rooms

Library Visitors

 

GateCount

 

 

 

Study Room Usage

 

TechRoomUse

 

StudyRoomUse

 

 

Design Sp@ce Usage

DesignSpace

Learner Spaces - Spaces

Library Spaces

In May we completed the initial phase of a project we started in FY 2010 to remove duplicate and obsolete materials from the General Collection and to clean, shelf-read and shift the entire collection.

This year:

  • we removed ~27,000 physical items from ~20,000 linear feet of shelving
  • shifted ~240,000 individual items
Nested Applications
Library Spaces - Collaborative Study Rooms
Stack FullOur General Collection stacks went from completely filled with little room for growth...
Library Spaces - Media Scapes
Stacks Shifted... to cleaned and reorganized shelves with approximately 50% growth space. 
Library Spaces - Interactive Whiteboards
Stacks to StudyRemoving duplicate and obsolete materials and shifting the entire collection enabled the removal of some shelving to open additional study space.
Library Spaces - Removing Shelves

Sit to Stand Desk

We were able to expand our inventory of sit-to-stand desks... soon to be available in the newly created study space.